This Citizen’s Charter is in compliance with RA 9485 otherwise known as the Anti- Red Tape Act of 2007 (ARTA) and Civil Service Memorandum NO.12, S. 2008. 

This CITIZEN’s CHARTER is a product of collaborative efforts of the University’s Key Officials, Deans, Directors and Heads of Units. It describes the step-by-step procedures in availing the key services of the University in commitment to provide efficient and highest quality services to the clients. It ensures transparency and right to information. 

We hope that on their part, the clients would respond and reciprocate in a positive way because we believe RSU is pushing aggressively to make a difference.