This Citizen’s Charter is in compliance with RA 9485 otherwise known as the Anti- Red Tape Act of 2007 (ARTA) and Civil Service Memorandum NO.12, S. 2008.
This CITIZEN’s CHARTER ia a product of collaborative efforts of the University’s Key Officials, Deans, Directors and Heads of Units. It describes the step-by-step procedures in availing the key services of the University in commitment to provide efficient and highest quality services to the clients. It ensures transparency and right to information.
We hope that on their part, the clients would respond and reciprocate in a positive way because we believe RSU is pushing aggressively to make a difference.
PERFORMANCE PLEDGE
We, the members of the Faculty and Staff of the Romblon State University, do hereby pledge and commit to:
| R | esponsibly and willingly do our best to provide quality education to the youth of this country; |
| S | incerely ensure strict compliance to rules, regulations, and ethical standards in the implementation of the programs, projects, and activities with transparency and fairness; and |
| U | nselfishly and unanimously take responsibility in the accomplishment of the University’s goals for the people’s welfare. |
Integrity, we VALUE Nobility, we LIVE BY; Sincerity, we PLEDGE.
FEEDBACK AND REDRESS MECHANISM
Your comments and suggestions will help us improve the delivery of our services. You may do any of the following:
- Accomplish our Feedback Form and drop it in the suggestion box located at the entrance of the respective offices of the Romblon State University or email it to RSUhrmo@yahoo.com .
- Inform our Officer of the Day assigned in the Public Assistance Desk
- Call our Hotline: 567-5859
- Our policy on frontline services is “NO NOON BREAK”.
- I. RSU Citizens Charter
- RSU CITIZEN’S CHARTER 12122020
- II. Certificate of Compliance
- Certificate of Compliance